Terms & Conditions

Reservations and Cancellations

A valid credit card is required when booking a reservation. Prospect Limo accepts all major credit cards. A $100 non-refundable deposit is required to secure all reservations. The remaining balance will be charged 48 hours prior to reservation date. Any extra charges from going over the original time requested or from any other related fees per the Damage Policy will be billed after the charter. Over time charges are calculated by the quarter hour. Once remaining balance is charged, no refund is due. A full non-refundable payment is required 30 days in advance for holidays, proms and homecomings, and special events and reservation is recommended at least 30 days prior to scheduled pickup.

All cancellations will result in forfeiture of required deposits, or $100, without exceptions. Any cancellations made within 48 hours of reservation will result in forfeiture of 100% of total bill. Prospect Limo is not responsible for service delayed or not rendered due to traffic conditions, accidents, mother nature, or any other unforeseeable act of God. In case of mechanical difficulties, a replacement vehicle will be offered or credit that is mutually agreeable to both parties. For any pre-arranged pick up and drop off booking, Prospect Limo allows no more than a 15 minute grace period for the customer to arrive at the pick up location. After the 15 minute grace period, the driver may leave the pick up location and there will be no charges refunded for the booking.

All unpaid deposits and balances are authorized by Customer, with either verbal or signed acceptance of services. Reservations on all limousines are made with a required 4 hour minimum. All hourly rates include taxes and tolls. Any gratuity provided to your chauffeur is appreciated, but left solely to your discretion.

Once a reservation has been made and confirmed, the total number of hours reserved and paid for cannot be reduced. All limousine runs are booked according to the client’s reservation form and are reserved for that time period, allowing us to book other limousine runs, before or after, depending on client’s reserved time. If your limousine service ends early for any reason, you will still be charged for the total amount specified in the original limousine reservation form from Prospect Limo.

Damage Policy

There will be NO SMOKING in any of the limousines contracted. NARCOTICS OR CONTROLLED SUBSTANCES ARE PROHIBITED AND WILL RESULT IN IMMEDIATE TERMINATION OF THE SERVICE with no refund. The consumption or possession of alcohol of anyone under the age of 21 is strictly prohibited and thus will result in immediate termination of service with no refund. If at any time the service is terminated due to unruly conduct, damages to the vehicle, or abuse of any kind that Prospect Limo deems valid, no refund of money will be made. Prospect Limo is not responsible for personal property left in vehicles, and highly recommends that any and all personal valuables be removed from the vehicle when unattended. Customer agrees not to exceed the passenger capacity of the vehicle provided. Prospect Limo reserves the right to refuse service as it deems appropriate.